Returns and Exchanges

King of Queens offers a 14 day Return Policy on all orders of cannabis products. Customers may return any cannabis product in original condition for a refund within 14 days of delivery. The Customer will be refunded via the original payment method used for the purchase.

Accessories are final sale and cannot be returned.

The product must be in the original, sealed condition in which it was received by the customer.

Yes! You will be required to validate your order information.

You will receive a refund for any product(s) returned within 14 days of receipt.

The refund will be issued via the original payment method used for the purchase.

Please reach out to the OCS at 1-888-910-0627 to begin the quality complaint process. Please note that the OCS cannot perform returns on product bought from our store.

This return policy conforms to all relevant AGCO regulations and is the same as the Ontario Cannabis Store. 

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